Is your employee training a cost center or profit center?
Why is one company profitable and a competitor isn't?
Why is one company's product or service viewed as high quality while another's isn't?
Why do some companies dominate the media with their achievements?
It all boils down to how smart their people work.
Many organizations believe that eliminating human error and achieving 100% job proficiency is beyond the scope of their existing training programs. This has lead to a "good enough" attitude regarding employee proficiency, productivity, quality, compliance and customer service.
This, of course, conflicts with the messages management sends: "100% quality and customer satisfaction, "defect-free products," "100% adherence to policies and procedures," and so on. How are employees supposed to meet these standards without training that teaches them?
Your employee training is either helping or stunting your company's growth.
Everyone "knows" that employee training is important, but how much money do you spend on it yearly? According to a study done by Training Magazine in 2001, businesses that spent about $273 per employee annually on training averaged a 7% voluntary turnover rate whereas businesses that spent about $218 per employee annually averaged a 16% voluntary turnover rate. According to a study of 540 businesses done in 1998 by the ASTD, those that invested more in training earned a 37% higher gross profit per employee.
According to a study done by the ASTD in 2003, 41% of employees at businesses with inadequate employee training planned on leaving within a year while 12% of employees planned departures from businesses with great training. Keeping that in mind, consider the American Management Association's study that found that the average cost of losing, replacing and restoring equivalent productivity when a valued employee leaves is at least one times salary.
The studies are conclusive. Those businesses that put more money into employee training made more money.
The true cost of inadequate or no employee training--the cost of incompetence, inefficiency and human error--is staggering.
Many businesses that are struggling begin getting rid of training costs, causing a vicious circle of inefficiency, decreased profits and inflated turnover rates. This cycle, if not fixed, in time destroys any organization.
So, why aren't you investing more into your employee training programs? Like most other executives and business owners, you probably don't know where to start. You may feel discouraged by the sheer amount of time and effort that would go into such a project. That's understandable. If you've looked into having a company build training for you, you've probably found plenty of training companies all claiming their programs are the best and promising the world in increased productivity and efficiency.
Unfortunately, most of the training methods out there don't work. The employee training industry is full of expensive, impractical "solutions" that don't work.
By "don't work," I mean they're slow, they don't provide all the data needed to do the job, they don't result in 100% job proficiency and they aren't well accepted by the employees. What they usually result in are employees that are confused and unstable, that need a lot of on-the-job training and that make numerous errors...things that cost you large amounts of money.
How can I say that? Well, not only have we worked with small businesses, but we've also worked with global corporations. We've seen all kinds of training methods and their results and we've researched and tested many of the popular systems currently available.
The vast majority of the training methods we've seen are simply no good.
We are different. I know, everyone says that, but I want to prove it to you.
Now, I said that most employee training methods don't work. Not all. In our research and testing, we discovered the fundamental, workable training techniques and our programs use only those. They are brutally simple. Ingenious, but simple. Einstein once said, "Everything should be made as simple as possible, but not simpler." This is very applicable to employee training.
One of the basic prerequisites of workable training programs is that they must make the complex simple and understandable. We have become experts at this and every tool we use in our programs is actually aimed at accomplishing just that. One of the most effective tools is drilling.
Don't take my word for it though. I want to show you, in detail, our training method and if its workability, and dare I say ingenuity, isn't immediately obvious to you, then that's our loss.
Enter your name and email address above and we will e-mail you our free eBook on employee training. This eBook will show you exactly why our unbelievable training system is changing the face of employee training and we will give you tools that you can immediately use to increase your productivity and reduce your turnover.
Our training programs include...
And more...
