The Importance of Drilling

Practice makes perfect. We've all heard this many times. Whether we're learning how to play piano or how to throw a fast ball, practice makes perfect. This maxim applies to any activity, large or small, physical or mental. Scientists aren't sure why, but the more we repeat an action, the better we get at it.

To drill means to practice something until you're perfect. When the coach has us throw 100 fast balls, we're drilling. When the piano teacher has us play Chopin's Nocturne in E Flat six times in a row, we're drilling. It's almost impossible to imagine one becoming expert at such activities without this drilling. So how does this apply to a job?

Well, there are many pieces of information and sequences of action that one needs to know in order to be an expert at a job. An expert knows the information cold and can perform the sequences of action flawlessly and quickly. Drilling can greatly speed the learning process. The key is creating the correct type of drills; drills that, through repetition, teach the key information and have the employee practice the key sequences of action.

There is an art to creating drills. Many jobs are too complex to simply tell someone to "go ahead and drill it." You must break it down into all its actions and then craft drills around the content. Depending on the scope of the job, this could mean anywhere from 10 to 100 different drills. This is something we are specialists in. We have extensively piloted many types of drills and have found the most effective methods. These methods are universally applicable to any activity and we are experts at customizing them to fit any needs.

This allows the employee to practice the job before actually doing it, preventing mistakes that will cost time and money to fix. It's like practicing for the performance, and it can work wonders.